Monday, June 29, 2009

Clear Unclear About What Happens to Customers Data After Abruptly Closing Doors


Out of business, Clear may sell customer data - It would go to a similar provider authorized by the TSA

By Robert McMillan

IDG News Service - Three days after ceasing operations, owners of the Clear airport security screening service acknowledged that their database of sensitive customer information may end up in someone else's hands, but only if it goes to a similar provider, authorized by the U.S. Transportation Security Administration.

Until this week, the Clear service had given customers a way to skip long security lines in certain airports. For a $199 annual fee, air travelers could be pre-screened for flight and then use Clear's security checkpoints instead of the TSA's. Clear was run by New York's Verified Identity Pass, which also shut down on Monday.

Customers had to provide personal information, including credit card numbers, fingerprints and iris scans in order to participate in the program. After Clear abruptly shut its doors -- it has not yet declared bankruptcy -- some worried that this data could fall into the wrong hands.

"They had your social security information, credit information, where you lived, employment history, fingerprint information," said Clear customer David Maynor, who is chief technical officer with Errata Security in Atlanta. "They should be the only ones who have access to that information."

Maynor wants Clear to delete his information, but that isn't happening, the company said in a note posted to its Web site Thursday.

Continue Reading

Disqus for ePayment News