Wednesday, July 15, 2009

Ingenico Introduces Chip and PIN Kiosks for Airports

Ingenico_logo-140px.jpgIngenico has announced a three-year partnership with Ryanair to develop the world’s first self-service passenger kiosks with chip and pin technology to allow passengers to purchase optional services such as priority boarding when they arrive at the airport.

Ingenico and Ryanair will initially install the Chip and PIN payment system in all its London (Stansted) based kiosks and roll out the development across its Barcelona (Girona), Belfast, Frankfurt (Hahn) and Marseille bases. As part of a three-year contract with Ryanair, Ingenico has provided a complete transaction management system for the inital rollout of 250 unmanned kiosks, with plans to grow to 450 kiosks. It comprises the AXIS electronic payment system, centralised hosting of the transaction management system and PIN pads. The solution enables the kiosks to be fully compatible with PCI-DSS guidelines, as well as those set by Visa and Mastercard for secure payments. This ensures that passengers can pay for any optional services whilst checking in, negating the need to go to the ticket desk.

“Ingenico’s unique partnership with Ryanair demonstrates Ingenico’s commitment to being at the forefront of innovation and the technological advances in the sector,” said Philippe Lazare, CEO, Ingenico. “We continue to expand our international footprint, and are dedicated to ensuring that customers and retailers have access to the highest levels of convenience, security and simplicity in their transactions.”

“Ryanair has already begun the move to 100% online check-in which will remove all check-in desks from our 146 airports by October when all passengers will check-in online and use baggage drop points to deposit their hold baggage,” said Ryanair’s Stephen McNamara, Head of Communications. “We are upgrading and installing self service kiosks to ensure passengers can still purchase the services they require when they arrive at the airport. Our partnership with Ingenico will help us to provide a secure and convenient payment method for passengers who want to purchase services such as priority boarding or hold baggage before they board their low fares Ryanair flight.”

“The Ryanair kiosks are unique in the airline field, as they have integrated payment mechanisms, which enable both Chip and PIN as well as magnetic stripe payments to be made at the terminals, in a fully PCI (PCI-PED, PCI-DSS) compliant payment solution,” said Cillian Wright, Business Development Director, Ingenico. “This gives customers the peace of mind that transactions will be processed to the highest security standards. The provision of managed payment services provides Ryanair with a convenient and safe end-to-end transaction solution, giving them a significant advantage against other airlines.”

Source: Press Release 

AFP Says More Info with Wire Transfers Would be Helpful

Study shows remittance info in wire transfer benefits firms

Bethesda, Md., July 15, 2009 -- U.S. corporations overwhelmingly confirmed the importance of receiving remittance information in wire transfers -- and banks would benefit as well, according to a new survey by the Association for Financial Professionals (AFP). Ninety-five percent of the 331 respondents said remittance information would be valuable to their organizations if it were made available in the wire transfer message. Organizations of all revenue sizes and wire volumes shared this view, especially larger companies and those with larger wire volumes.

While nearly all respondents expect the wire transfer enhancements to be valuable, a portion of respondents expect their wire volume to increase with the addition of remittance information.

Organizations today do not receive sufficient information with their wire transfers to post the payments to the correct accounts without manual intervention. AFP has been working the Federal Reserve Banks and The Clearing House, operators of the Fedwire(R) Funds Service and CHIPS(R), to develop a solution to this problem. The two organizations have agreed to expand their formats to provide remittance information with wire transfers by late 2010.

While 91% of wire transfer recipients -- the main beneficiaries of remittance information -- indicated they would use the new data to receive and post incoming wires, nearly two-thirds (61%) said they would include remittance information in outgoing wires, perhaps to reduce the number of inquiries from the receiver of the wire transfer.

"The results of this study are a ringing endorsement of this initiative," said Arlene Chapman, CTP, consultant to AFP. "It shows how valuable it will be to corporate customers -- and banks."

Bank cash management systems are the primary channel used by organizations to send and receive wires. When banks and software providers make this new format available, businesses will be able to accurately identify incoming payments and post them to the correct accounts without manual intervention and research.

Remittance resources:

Study: Providing Remittance Information with Wire Transfers: .

Background: .

Video: .

Payments Newsletter: .

Contact: Ira Apfel at 301.961.8881 or

Source: Association for Financial Professionals ( )

About the Survey

In May 2009, the Association for Financial Professionals conducted a survey on the value to organizations of receiving remittance information with wire transfers and the systems and software they use to send and receive wire transfers. AFP sent surveys to over 3,000 corporate practitioner members and received 331 responses. After adjusting for misdelivered email, the response rate was nine percent. The 331 responses are the basis of this report. The survey questionnaire and report were produced by the Research Department of the Association for Financial Professionals, which is solely responsible for the content.

About AFP(R)

The Association for Financial Professionals (AFP) serves a network of more than 16,000 treasury and finance professionals. Headquartered in Bethesda, MD, AFP provides members with breaking news, economic research and data on the evolving world of treasury and finance, as well as world-class treasury certification programs, networking events, financial analytical tools, training, and public policy representation to legislators and regulators. AFP is the daily resource for treasury and finance professionals.

AFP's global reach extends to over 150,000 treasury and financial professionals worldwide, including AFP of Canada, AFP's gtnews, an on-line resource for the treasury and finance community, and the London-based bobsguide, a financial IT solutions network.

Source: Company press release.
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Closer Look at Western Union

A closer look at Western Union

Money-transfer giant Western Union is a lot like Visa (NYSE: V) and MasterCard (NYSE: MA) -- more of a technology company than a financial company, but often lumped in with the latter. Its real value lies within the massive global network of processing locations that gives it a large moat against competition. In an industry where scale is the single most important factor, it's very difficult to compete with someone like Western Union.

When most people think of this company, remittances to Mexico come to mind. This exposure scares them silly because the jobless rate in the U.S. discourages immigration from Mexico, which should, logically, stifle business.  

But Mexico makes up just 7% of total revenue. For consumer-to-consumer transactions, which make up 85% of total revenue, business is fairly diverse:

Geographic diversity is a big plus in this economy. Having more robust areas such as India and China to fall back on as growth in the U.S. wanes is a lifesaver. Furthermore, more remote areas of the world don't have nearly the type of banking infrastructure that the U.S. does, making Western Union essential to their economies.
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Visa Steps up to the Security Plate...Kinda

New Merchants must use PA-DSS Compliant Applications by this time next year but "Existing Merchants" still have 2 more years to put your cardholder data at risk!

Visa has announced global requirements for financial institutions to ensure their merchant customers and agents use secure payment applications, that do not store prohibited data elements and adhere to the Payment Card Industry (PCI) Payment Application Data Security Standard (PA-DSS).

As per the deadlines, in addition to the US and Canada financial institutions, in Asia Pacific, Central and Eastern Europe, Middle East and Africa (CEMEA) and Latin America and the Caribbean (LAC), Visa acquirers must ensure that newly signed merchants use PA-DSS compliant applications by July 2010.

By July 2012, those acquirers must ensure that existing merchants and agents in the Visa network use PA-DSS compliant applications.

Eduardo Perez, head of global data security, Visa, commented: "Criminals are targeting certain versions of software known to have security vulnerabilities. It's essential that every business that handles payment card information adhere to the highest data protection standards to protect the security and privacy of their customers' financial information.”

The PA-DSS is a global set of security requirements for software vendors who develop payment applications. PA-DSS compliant applications do not store prohibited data such as track data, sensitive authentication data, or PIN data, helping merchants and agents mitigate compromises and support overall compliance with the Payment Card Industry Data Security Standard (PCI DSS).
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Visa & MasterCard Certify Gemalto's Optelio in Gulf Region

Gemalto gets Visa, MasterCard certification for global banking card in Saudi Arabia

• 15 Jul 2009

AMSTERDAM, Netherlands — Gemalto has announced that its Optelio banking card has been certified to the Saudi Arabian Monetary Agency requirements.

According to a news release, Optelio is suited for the local market, as it hosts the Saudi Payments Network application, the debit card functionality deployed in Saudi Arabia. The Gemalto product also is compatible with the GlobalPlatform specifications (the standard for smart card infrastructure), the Visa Electron and the Debit MasterCard and Maestro Card requirements, making it usable worldwide.

Those certifications enable Gemalto to complete its existing Multos offer for the Saudi Arabian banking market, the largest in the Gulf Region with more than 10 million debit cards in use, and to support local financial institutions in their EMV migrations.  Optelio lets dual-issuer banks deliver either Visa's VSDC or MasterCard's M/Chip applications on the same product.

"We are proud to offer this innovative and secure payment solution to Saudi Arabia," said Philippe Cambriel, executive vice president of Gemalto’s secure transactions business unit. "These certifications confirm that Gemalto has the widest portfolio in the industry, covering all applications and technology platforms."

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Capital One PINs DeFault on the Economy

What's In Your Wallet?

Capital One: US Credit Card Defaults Rise in June...

* U.S. credit card charge-off rate rises to 9.73 pct
* U.S. credit card delinquencies fall to 4.77 pct
* International cards charge-off rate falls to 9.26 pct
* Shares rise 3.2 percent in premarket trading

NEW YORK, July 15 (Reuters) - Capital One Financial Corp's (COF.N) U.S. credit card defaults rose in June as unemployment increased and Americans struggled to pay their debts, but the figures were better than expected and the company's shares rose 3.2 percent.

In a regulatory filing on Wednesday, Capital One said the annualized net charge-off rate for U.S. credit cards -- debts the company believes it will never collect -- rose to 9.73 percent in June from 9.41 percent in May.

Capital One, one of the largest issuers of Visa and MasterCard credit cards, said accounts at least 30 days delinquent -- an indicator of future loan losses -- fell for fourth straight month, to 4.77 percent from 4.90 percent.

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iPay, My CU Services Partner on Bill Payments

iPay Technologies, My CU Services bring bill payment to CUs

Elizabethtown, Ky., July 14, 2009 -- iPay Technologies, the leading independent online bill pay provider for financial institutions, today announced that it has partnered with MY CUĂ’ Services, a subsidiary of Mid-Atlantic Corporate Federal Credit Union, to provide its bill payment product to all of the credit unions that use MY CU bill payment services. The partnership will combine the great service that members are accustomed to receiving from MY CU with iPay’s superior bill pay product.

“iPay's innovative products and exceptional customer service make them a great partner for our online bill payment service," stated Drew Kishbaugh, president and CEO, MY CU Services.

The partnership further advances iPay’s position as the market leader in bill payment service to community financial institutions. iPay currently provides bill payment services to over 2,800 financial institutions. An additional 800 financial institutions are under contract to begin service later this year, bringing the total number of financial institutions using iPay’s bill pay service to over 3,600. Of these 3,600, more than 1,600 of them are credit unions, putting iPay’s market share amongst credit unions with bill pay at over 51%.

“iPay has been dedicated to providing outstanding bill payment services to community financial institutions since its inception,” said Dana Bowers, founder and managing partner, iPay Technologies. “We are extremely pleased that MY CU Services, a leader among service providers in the credit union industry, has selected iPay as the best bill payment product for its members.”

“We continue to execute on our mission of providing best-in-class bill payment products to community financial institutions through our network of financial services partners. We are proud to now include MY CU Services amongst our network of over 50 financial services partners,” said Bill Ready, president, iPay Technologies.

About iPay Technologies

iPay Technologies is the leading independent provider of Internet bill payment services. Founded in 2001, iPay develops and fully supports consumer and small business online bill pay solutions for more than 2,800 financial institutions nationwide and in Puerto Rico. iPay offers exceptional customer service with a U.S. based customer service center of bill pay experts who resolve 9.5 of every 10 calls within the first five minutes. iPay offers a 99.93% payment success rate with more than 1,200,000 bill pay customers, and over 4,000,000 payments processed each month. The company is owned by Spectrum Equity Investors, Bain Capital Ventures, and management. More information about iPay is available at .

Source: Company press release.

Quddit: $23 Quadrillion for a Pack of Smokes?

NH man charged $23 quadrillion dollars, plus fee

Editor's Note:  How big $23 quadrillion dollars?  Take the picture on the left and multiply that by 2300

MANCHESTER, N.H.—JoshMuszynski (Mu 'SIN' ski) swiped his debit card at a gas station to buya pack of cigarettes. His bank account showed he spent over 23quadrillion dollars.  (Editor's Note:  New tax on cigarettes perhaps?)
Hechecked his account online a few hours later, expecting to see a couplehundred dollars -- but the 17-digit number that rivals even thenational debt confronted him. 

Muszynski called Bank of Americaabout the string of numbers and a $15 overdraft fee the bank tacked on(while I have ya on the phone, there's also the issue of the $15 bucks) to his mysterious debt. 

After two hours on the phone, Muszynski said,the representative on the line had no idea what to say, WMUR-TVreported.  (Editor's Note:  Why would anyone spend 2 hours on the phone with anyone to learn they have no idea what to say?  What did they say for two hours?  Maybe that was the time it took to take the $15 bucks off...)

The bank corrected his statement the next day.   (wonder if he got the smokes free?)

Editor's Note:  Speaking of statments, Bank of America told WMUR the card issuer, Visa, could only answer questions. Visa, in turn, referred questions to the bank.

Cisco Midyear Security Report is Out...and so it seems is security

An Update on Global Security Threats and Trends

The Cisco 2009 Midyear Security Reportpresents an overview of Cisco security intelligence, highlightingthreat information and trends from the first half of 2009. The reportalso includes recommendations from Cisco security experts andpredictions of how identified trends will evolve.

As predicted in the Cisco 2008 Annual Security Report,attacks are only becoming more sophisticated and targeted as we movethrough 2009—and the global recession. However, while cybercrime ismore pervasive, there are encouraging signs that increasedcollaboration among the "good guys" is not only making it moredifficult for attacks to take root and grow, but also helping to bringcriminals to justice.

Report Highlights

  • Criminals are exploiting "old-school"vulnerabilities because they believe security experts and individualcomputer users are paying little attention to these types of threats.
  • Compromising legitimate websites for the purpose of propagating malware remains a highly effective technique for criminals.
  • Web 2.0 applications, prized for their ease of use and flexibility, have become lures for criminals.
  • Criminalsare targeting people who use online banking with well-designed,localized text message scams—and they're leaving virtually no trail.
  • TheObama administration has made strengthening U.S. cybersecurity a highpriority, and looks to leverage technology innovation and partner withthe private sector. Other countries are also stepping up efforts toenhance cybersecurity and prevent cybercrime.
In addition, the number of vulnerabilitiesand discrete threats has been off to a slower start this year comparedto 2008, according to research by Cisco-a sign the security communityis succeeding in making it more difficult for attacks to take root andgrow.

ATMs Fitted with Pepper Spray - Finextra

Finextra is reporting that ATM's are being fitted with pepper spray, so do NOT check the ATM for skimming devices, or camera' it may mistake you for someone trying to install them. 

For complete details on how to be peppered, er, prepared, you'll have to wait for my forthcoming book..."Be Prepared or be Peppered" due out in 2060.


A plan by South African bank Absa to deter criminals from bombing its ATMs by fitting them with pepper spray backfired last week when a rogue machine attacked maintenance workers.  (bet he wasn't peppered for that)

According to local news site Independent Online, the bank, inconjunction with police, has fitted 11 cash machines across the CapePeninsula with cameras and spray canisters.

When the cameras detect that someone is tampering with card slots -either to install a bomb or skimming machine - the pepper spray isejected, disorientating the culprit, giving police time to reach thesite.

However, last week a machine in Fish Hoek accidentally sprayed threepeople during a routine maintenance inspection, leaving them requiringtreatment from paramedics.

According to the Guardian, the number of cash machines blown up inSouth Africa has risen from 54 in 2006 to 387 in 2007 and nearly 500last year.


PCI Council Publishes Wireless Security Guidlines for Payment Cards

Editor's Note:  HomeATM CEO, Ken Mages, a noted security expert, has worked on and put forth his recommendations regarding "web security guidelines" for payment cards. 

Call it  "wPCI."  

Considering today's announcement that PCI is publishing "wireless" security guidelines, I don't see any reason why the council wouldn't be 100% behind putting together a Web Special Interest Group (SIG) and begin this much needed process as well.  In fact, I would humbly suggest that there is a huge void until they publish web security guidelines.  Would it take a year and a half?  Well, let's just say they could derive a huge head start by giving Ken a call...

Any business accepting credit and debit cards -- and using or considering wireless LANs -- should carefully review the recommendations for use of 802.11 wireless access points that are detailed in the guidelines issued Wednesday by the Payment Card Industry Security Standards Council.

In the past, the council has issued standards that have become required by Visa, MasterCard, banks and others for secure processing of payment and debit cards. Troy Leach, the council's technical director, emphasized that the recommendations in the "PCI Data Security Standard (DSS) Wireless Guideline" are not mandatory for businesses handling payment cards and using WLANs. But he adds, "This is probably the way wireless should have been deployed all along."

And though not officially mandatory, the PCI guideline for WLAN deployments, which expands on the existing 12-part standard PCI DSS that is required, do point merchants in the direction the council thinks is optimum for protecting cardholder data.

The guideline was crafted by the council's Wireless Special Interest Group (SIG), chaired by Doug Manchester, director of product security at VeriFone Holdings, in a process that took more than half a year with 50 SIG participants.

Manchester, who notes the guideline is specifically for WLANs and doesn't include technologies such as BlueTooth (more wireless-technology guidelines can be expected in the future), says the goal was to clear up questions and establish a "common vocabulary."

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O2: Mobile Oyster Card Kickoff Entirely Ready Y'all (Acronym=MOCKERY)

O2: Oyster cards in mobiles ready to roll

Your phone could buy you dinner and take you home (Editor's Note: Or take you to the cleaners)

O2 has told reporters it is confident consumers will see 'substantial progress' in bringing a mobile phone able to make contactless payments in the very near future.

Ronan Dunne, O2's UK Chief Executive, said O2's move into the financial space with O2 Money was the "first step" on the journey towards a contactless future.  "As you know O2 led trials [of Near Field Communication (NFC) technology in mobile phones] last year, and we engaged with a number of commercial organisations in that area," said Dunne.

"Customers loved it, and the challenges now are with electronic point of sale capability, and deployment across mass retail.  "We'll be talking to large retailers, grocers for instance, also people in the transport industry [about bringing the technology to market]." 

O2 used around 500 people in the trial, which saw them using their mobile phone to make smaller payments, similar to Visa's Paywave system, and swapping an Oyster card for a phone in London too.

Not a foregone conclusion

However, Dunne pointed out while NFC might be coming to fruition, the next stage of deployment is far from a foregone conclusion:  "It's one of those situations where the technology is ready to go, but we need more deployment to get critical mass. We're confident you'll see substantial progress in that space, under the O2 brand, in the not too distant future.

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Brazil's Congress Targets VisaNet and Redecard

Brazil seeks credit card regulation, competition

Wed Jul 15, 2009 8:12am EDT

* Proposals seek to end dominance of VisaNet, Redecard
* Legislators want more oversight by central bank
* Credit card industry association warns of over-regulation

By Natuza Nery and Fernando Exman

BRASILIA, July 15 (Reuters) - Brazil's Congress is moving to heighten competition in the $190 billion credit card industry, where customers and merchants complain about exorbitant costs and a dearth of options.

Last week the Senate approved a bill intended to force a reduction in the fees charged on credit card purchases. At an average of 4 percent of the sales price, the fees are roughly 70 percent higher than what is charged in Europe and the United States, according to a study by Senator Adelmir Santa.

The bill would allow retailers to offer discounts for cash sales, thereby putting pressure on credit card operators, including VisaNet (VNET3.SA) and Redecard (RDCD3.SA), to cut fees.

The Chamber of Deputies, the lower house of Congress, could vote on the bill as soon as today (Wednesday).

Other proposals are in the making. One, supported by both government and opposition parties, is to end the market dominance by Redecard and VisaNet and attract more players to the field. The measures could reduce the merchant fees, but would also undermine profit margins for card operators.

VisaNet and Redecard, which have exclusive contracts with Visa (V.N) and Mastercard (MA.N), respectively, have a combined market share of more than 90 percent. Both companies authorize merchants, issuers and transactions and act as a clearinghouse.

A proposal from the opposition Democratas party proposes to end such exclusivity, allowing a credit card brand to be managed by several operators. The ruling Workers' Party, or PT, backs the proposal, making its approval in Congress likely, analysts say.

"We want to stimulate competition and break this duopoly," said PT Senator Ideli Salvatti.

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Editor's Note:  I have 3 questions:  They (Chamber of Deputies) might want to take other factors into account...
1.   Didn't VisaNet just raise more than 7 billion reais last month in the biggest-ever IPO inBrazil?  
2.   Therefore, wouldn't it potentially be the shareholders who were hurt most by this legislation?  
3.   If they are considering it now, why didn't they consider it before the IPO?  

Firm that Settles Credit Card Disputes is Accused of Fraud

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