SOURCE: Global eTelecom, Inc.
November 18, 2011 05:00 ET
FT. WALTON BEACH, FL--(Marketwire - Nov 18, 2011) - Global eTelecom, Inc. (GETI), a premier electronic check processor and gift/loyalty card provider, announced today a new partnership with the IVR Technology Group, a provider of customized IVR (Interactive Voice Response) and SMS text messaging services, to further increase the functionality of ITG's IVR Pay-by-Phone virtual terminal. As part of this partnership, GETI resellers and end user customers can turn any telephone into their own virtual ACH payment processing terminal by utilizing GETI's transaction processing technology.
The IVR Pay-by-Phone gateway combines this ACH capability with credit card processing to offer a complete payment solution. A significant benefit to businesses using the Pay-by-Phone virtual terminal is the ability to certify PCI-DSS (Payment Card Industry Data Security Standard) compliance, because the system does not store credit card data over the VoIP network.
Users of the system are provided a dedicated dial in telephone number and met with a company specific greeting. Callers are then given customized instruction on how to complete their electronic payments. The call flows have been implemented in accordance with NACHA & GETI guidelines. There is no need for any additional hardware and/or software. ITG offers full support for a variety of system to system interfaces including integration with existing IVR systems and customer management software.
"This partnership with IVR Technology Group will substantially enhance payment processing options for GETI clients by integrating GETI solutions into the Pay-by-Phone virtual terminal," said John Laurell, vice president of technical operations at GETI. "Partnering with ITG offers us the opportunity to provide our resellers and their end user customers with the ability to field customer service calls for payment processing 24 hours a day."
About Global eTelecom, Inc. (GETI)Global eTelecom (GETI) provides proprietary electronic Check processing and Gift/Loyalty services to over 55,000 merchants nationwide. GETI's products are marketed through sales channels of banks, independent sales offices and credit card processors. Global eTelecom's value added solutions include: Electronic POS Check Conversion, Paper Guarantee, ACH Debit, Checks-By-Phone, Checks-By-Web, Check 21 rdc, mobile Tele-Debit and Gift/Loyalty Card Processing. GETI is part of Sage North America. For information, please visit www.Globaletelecom.com
About IVR Technology GroupIVR Technology Group (ITG) is a provider of customized IVR (Interactive Voice Response) and SMS text messaging services through a suite of phone automation services that enhances customer communications, helps drive sales while lowering costs. Leveraging IVR Technology Group's Pay-by-Phone virtual terminal companies can quickly add additional solutions ranging from simple call routing to advanced interactive voice response and cloud based virtual support systems. For more information, visit www.IVRTechGroup.com or call Mike Byrne, 800-438-1709 Ext. 201.
